Roberto Christen

Intercorp / La Victoria Lab
Embedded with an on-the-ground research team, leading a preliminary immersion into Ecuadorian families to understand their behaviors and attitudes around two areas: education and home improvement.
2022 - Quito

Cake & Arrow + PLI
Led a compact team through in-depth interviews, a heuristic evaluation of a current-state app, and ideation for its future state version for a continuing education platform.
2021 - New York

Huge + Vanguard
Anchored on jobs to be done, led a small team on early discovery and opportunity finding for a large financial services client.
2021 - New York

Handsome + Peddle
Part of a multidisciplinary team working for a client running a 2-sided marketplace in the auto industry in an effort to understand and roadmap opportunities across their ecosystem.
2020, 2021 - New York

Fantasy + Cambia
Led a small team on a strategic engagement for a healthcare solutions provider (with health insurance and technology divisions) to uncover new opportunities, prioritize them, and bring them to life with storyboards and early concepts.
2020 - New York

I&Co + Audible
Led a UX team in the transition from product vision to product definition for the MVP launch of a new wellness content platform focused on sleep.
2019 - New York

Method + Singtel
Led a design team across research, ideation, and prototyping sprints to identify opportunities for a major Asian telco in their ambition to diversify from core utility to lifestyle services – including the high level definition of two MVPs.
2019 - Singapore

Aland – the first digital nation
An exercise in speculative design, where one branch explores the future of statehood, Message me if you'd like to see the full story.
2019 - New York

ustwo + Philips
Led a design team across research and experimentation sprints to define product opportunities that create awareness and engagement with sleep for a mainstream audience.
2018 - New York, Pittsburgh

McKinsey Design
Embedded to provide design leadership within a co-located team of consultants working across multiple business units on a high-stakes digital transformation project for a fortune-125 US energy company.
2018 - New York

Verizon Wireless
Worked with the in-house design team at Verizon Wireless to evaluate the shortcomings of their existing loyalty and rewards program and made recommendations on how it could evolve to overcome them.
2018 - New York

Roberto Sans
My colleagues at Method (thanks Yumiko Tanaka & Josh Leigh) converted my handwriting into a font by laboriously collecting each glyph from stickies scattered around the studio. Message me if you'd like a copy.
2018 - London

La Victoria Lab / Real Plaza + Promart
Embedded to support the founding teams and first projects (including user research, concept development, prototyping, iteration in sprints) of two different corporate innovation labs at major retail businesses in Peru.
2017 - Lima

Method + EVRY
Part of the team at Method helping IT consultancy EVRY launch a Strategic Design Lab in the Nordics.
2017 - London, Stockholm, Oslo

Logameal
Co-founded a startup that aims to improve nutrition by helping people track what they eat using clever tech. Bethnal Green Ventures Demo-day pitch. Made a strategic exit in Jan 2017.
2015, 2016 - London

BBVA Innovation Centre
Research and concept development to activate disengaged retail banking customers.
2016 - Madrid

La Victora Lab / Intercorp
Researching and developing products to serve the needs of the emerging Peruvian middle class.
2014, 2015, 2017 - Lima

Method
Digital strategy for a major Spanish bank: process and practical outcomes.
2015 - Madrid, London

Blue State Digital
Websites for Google and the World Economic Forum.
2014, 2015 - London

Dog sprite
Made for the Electric Objects art frame.
2015 - London

Tesco at Newt Idea
Mapped three Illustrative customer journeys focused on technology products and services.
2014 - London

Amplify learning
Designing the future of K-12 education in the United States.
2013, 2014 - New York

No Artificial Colours
Smarties-colour image filter written in Processing.
View the full set.
2013 - London

W12 Studios
Part of the team responsible for designing a better TV experience launching in the United States in late 2013.
2012, 2013 - London

Amplify eReader Pilot
A hybrid reading app designed specifically to support learning needs and underpinned by a digital curriculum platform. Piloted from late 2012.
2012 - New York

Information Graphics Workshop
Led a week-long workshop for design students across programmes at the Umeå Institute of Design in Sweden. Download lecture notes (PDF).
2012 - Umea

Bright Spots, Dark Spots
Visualised Consumer Confidence Index and internet influence on consumption attitudes across 34 countries.
2012 - London

factuo
A concept for an extremely light fact-learning app.
2012 - London

London Closed-captioned
A concept for local live data feeds displayed on internet-connected Renew bins in London. One of five prize recipients in a General Assembly hackathon.
2012 - London

Inspired by Japan
A 2-colour poster for a fundraiser.
2011 - London

IDEO
Digital strategy projects in London and Munich for Siemens, HarperCollins, Sara Lee, and others.
2010, 2011 - London, Munich

Mood Discs
A month-long mood-collection experiment with results visualised for each participant.
2011 - London

Studio Portraits
Studio mates interviewed and pixelated.
2011 - London

These are Patterns
A study in randomness and repetition written in Processing. Outcomes include a newspaper, screenprints, and an appearance in the Written Images book project.
2010 - London

Processing Clocks
Visual studies.
2010 - London

Samsung Design Europe
Explorative projects across devices in Samsung's Design Centre in London.
2009, 2010 - London

frog
Strategy projects for Nokia, Virgin Mobile, HP, and others at frog in New York.
2006, 2007, 2009 - New York

A Curious Audiovisual Sequencer for Simple Humans
A MIDI sequencer/controller built with Processing and Arduino. View the project log tumblr.
2009 - Umea

Repackaging a Boarding Pass
Imagining a connected colour e-paper boarding pass.
2008, 2009 - Umea

Found Artefacts from the Future
An e-waste dumpster dive turned design fiction exercise.
2009 - Umea

Face Destroyer
A video effects controller that degrades two video feeds. Built with Processing and Phidgets.
2008 - Umea

BBVA Cash Machine at IDEO
Designed transitions as part of the team at IDEO that re-imagined the cash machine for Spanish bank BBVA.
2008 - Munich

Grocery Receipt
Concept for a grocery store receipt that reveals much more.
2008 - Umea

Momentum
Identity and Degree Project book for 2008 Graduates at Umeå Institute of Design in Sweden.
2008 - Umea

The Peasley Society
Design fiction in service of energy consumption awareness. Watch Video (on Vimeo).
2008 - Umea

Quasicelebs
Scriptographer studies.
2007 - Umea

Pictogram 5.0
Suggested improvements to the Pictocom Language used by people with cognitive disabilites.
Download report (PDF).
2007 - Umea

Where I Spent 2008
Sprawling white is Umeå. Uniform khaki is Munich. Skyscraper red is New York. Gold finger is all the rest combined.
2008 - Umea